Privacy Policy

Last Updated: May 15, 2024

Introduction

At Autancteck ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at autancteck.com (the "Site") or purchase our financial education products.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Data

When you visit our Site, we may collect personal information that you voluntarily provide to us, such as:

  • Contact information (name, email address, phone number, mailing address)
  • Billing information (payment method details, billing address)
  • Account information (username, password) if you create an account
  • Order history and purchase information
  • Correspondence you send to us
  • Survey responses or feedback you provide

Automatically Collected Data

When you visit our Site, our servers may automatically log certain information about your visit, such as:

  • IP address
  • Browser type and operating system
  • Access times and dates
  • Referring website addresses
  • Pages visited and features used on our Site
  • Information collected through cookies, web beacons, and other tracking technologies

How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Providing, maintaining, and improving our Site and services
  • Processing and fulfilling your orders and purchases
  • Sending you order confirmations and updates
  • Responding to your inquiries, comments, or feedback
  • Sending administrative information, such as updates to our terms, conditions, and policies
  • Marketing our products and services to you, if you have opted to receive such communications
  • Personalizing your experience on our Site
  • Analyzing usage patterns and trends to improve our Site and services
  • Protecting the security and integrity of our Site
  • Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to track your use of our Site. Cookies are small data files that are stored on your device when you visit a website. They help us improve your experience on our Site and understand which areas and features of our Site are most popular.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the Site to function and cannot be turned off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us know which pages are the most and least popular and see how visitors move around the Site.
  • Marketing Cookies: These cookies may be set by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

Third-Party Services

We may use third-party service providers to help us operate our business and administer activities on our behalf, such as processing payments, fulfilling orders, delivering products, sending communications, and analyzing Site usage. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Data Sharing and Disclosure

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business to another company, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • To Protect Rights: We may disclose your information to protect the rights, property, or safety of Autancteck, our customers, or others.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All payment information is encrypted using secure protocols.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill the purposes for which we collected it, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restriction of processing your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send you
  • Contacting us using the information provided in the "Contact Us" section below

Please note that even if you opt-out of receiving marketing communications, we may still send you administrative communications, such as order confirmations, technical notices, updates on policies, or other important messages related to your use of our Site or purchases.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Ghana and choose to provide information to us, please note that we transfer the data to Ghana and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +233 55 667 4219
  • Mailing Address: 27 Chapel Hill Road, Takoradi, Ghana